The role requires hands-on delivery experience, such as working as a Product Owner, Engineer, or Delivery Manager, before transitioning into coaching. Expertise in driving continuous improvement of delivery performance using metrics like OKRs, DORA, Flow Metrics, and Resiliency is essential. The candidate will act as a trusted advisor to leaders at all organizational levels, from team leads to C-suite executives.
A minimum of three years of coaching or transformation experience at scale and at least five years of experience in Agile and IT Delivery are required. The role also demands leadership experience in non-technology functions and the ability to identify and address organizational impediments affecting productivity, quality, risk mitigation, and continuous customer value delivery.
The candidate must demonstrate mastery in coaching, mentoring, advising, and designing solutions by leveraging thought leadership across key organizational agility enablers. They are expected to challenge existing ways of working in delivery, governance, operational models, and funding while tailoring practices, tools, and techniques to suit specific environments and situations.
Proficiency in Agile delivery tools like JIRA, Confluence, or ADO is crucial. The role emphasizes using a “show/tell/do” approach to inspire change and drive agility across the organization effectively.